January Lockdown Update

With the recent Government announcement on the 4th January,

announcing the country’s third national lockdown, we are happy to announce that we are able to continue to operate, in compliance with Government guidelines, however on a more limited basis.

We are now placing our fitter Corey on furlough for his own protection, which, unfortunately, will limit our fitting capacity meaning it is necessary to reschedule some confirmed appointments.

We apologise for any inconvenience this may cause, however, customer and staff safety are our highest priority.

If you have any work booked in with us in the coming weeks we encourage you to get in touch either by phone, email for Facebook messenger to get an update on your order.

If you have any questions please see our FAQ here:

Or feel free to get in touch!

Again, we apologise for any convenience this may cause, but we are continuing to work to bring the best possible service to our customers and keep you safe.

Many Thanks,

The WRG Team

November Lockdown Update

After the recent announcement from the Government last Saturday

we wanted to inform all of our customers and enquirers that we will still be operating as usual from Thursday 5th November.

We have already taken precautionary steps to ensure the safety of our customers, however, for your peace of mind, we are happy to arrange any further measures you feel are necessary.

We are still processing orders for double-glazed units; however, the new lockdown may affect lead times.

Our aim is always to provide excellent service for our customers in these uncertain times. If you have any questions or concerns please feel free to get in touch by phone, email, or Facebook.

Many thanks,

The WRG Team

The Winter Season

During the Winter season

You may begin to notice some changes around the house that were not too apparent in the summer.

Not to worry though, not all of these changes mean your windows and doors are faulty or require repair, they may just require a little more maintenance!

Most commonly what you may begin to notice are condensation, and drafts

We have noticed some of our customers have reported a heavy amount of condensation on either the insides or outsides of the glass. This is nothing to be concerned about and does not mean the double-glazed unit has failed.

As long as the condensation is not in between the two panes of glass there is no failure.

If you are experiencing condensation on the inside of the window, it can be wiped off, or if you open the window it will disappear.

Typically, condensation on the inside is most prominent in bedrooms and rooms that are occupied for long periods of time

To combat this, we advise opening the vent on the window if you have one or leaving the window in the locked vent setting. Try opening your window slightly then closing the handle. It may be able to lock in place ajar allowing air to flow.

If this solution makes the room too cold at night, we advise leaving the window slightly ajar in the morning to allow the condensation to evaporate and escape.

In regard to condensation on the outside of the window, this means the air outside is condensing on the cold outer pane while the inner pane stays warmer keeping the heat in. The solution to this is simple, the condensation will simply evaporate as the air outside warms up.

This is typically the result of Low-E glass which is more energy efficient and what we at WRG fit as standard.

 

If you are experiencing a draft around the house or in any particular rooms, this could be the result of faulty window hinges not allowing the window to shut properly, leaving a gap between the unit and the frame.

Again, nothing to be too concerned about, it does not require the fitting of a brand-new window. As houses age hardware starts to fail, it is extremely common and to be expected in houses around 15 years or older.

WRG can replace the hinges and ensure the window shuts perfectly, usually in around 30 minutes.

As always, if you want to know more information, we invite you to get in touch!

Many Thanks,

The WRG Team

Putting Your Safety First

At Window Repair Geeks we care about your safety which is why when we arrive to fit glass or repair hardware, we take every precaution to ensure we are working effectively and following government guidelines. We are conscious that some of our customers may be vulnerable, therefore we do ask that all of our customers […]

Welcome to the new look Window Repair Geek Website….

Welcome to the new look Window Repair Geek website. We will be updating the site, especially the news section to keep you up to date on all relevant matters regarding window and door technology as well as how we can help you keep your products from failing throughout the year.